Susan Stamm cut her teeth managing others in the most difficult work environment imaginable- the fast food industry. She developed her drive and tenacity working as a highly successful outside sales rep on straight commission with a phone book as her only lead source. In her first job out of college, she worked to create organizational change, transforming attitudes about the learning potential of people with disabilities who had been “warehoused” in a state institution for years. Through this work, she developed the belief that all people can learn, a belief that fuels her passion for her current work and helps her confront client’s personal barriers to achieving more of their potential.
As the host of “Bookends,” a monthly author interview series, Susan invites the authors to share their insights about leadership, employee engagement, productivity and more. She enjoys classroom facilitation, coaching and speaking or writing about workplace performance issues. Susan serves as the Mentoring Director for the Central PA Chapter of ASTD and is currently developing a mentoring program for the chapter.
Life Long Learner
As the President of The TEAM Approach, she works with a variety of publishers to bring the best tools into her practice. With her partner, and husband, Rick, she created the Team Leader Cafe’ as a venue for enhancing leadership skills in today’s workplace. She has a Bachelor of Science in Management and Organizational Development from Eastern Mennonite University and is a candidate for a Masters Science in Instructional Technology Management from LaSalle University.
Susan is the author of 42 Rules of Employee Engagement and a contributing author to “Ten: Employee Engagement Top 10 Lists.” Her book is a straightforward and fun look at what it takes to build a culture of engagement in business. About the book, the founder of The Employee Engagement Network, David Zinger, wrote: “Susan Stamm is a talented and engaging writer who offers personal experiences and business examples told in engaging stories and transforms them into 42 insightful action rules to encourage robust employee engagement actions.”
Susan’s insight from her writing of this book was highlighted in the December 11, 2012 broadcast of the Michael Dresser Show. You can hear Susan be interviewed by clicking on the image below: